Installation
“What are the licensing restrictions for DriveClone 3? Can I install it on more than one computer?”
Licensed copies of DriveClone can be installed and used on a single computer at a given time. If you need to use DriveClone on multiple computers, you will need to purchase a license for each one.
Product Use
“Can I create a bootable disc with DriveClone 3? If so, what does it do?”
DriveClone 3 creates two bootable disc types:
-
A recovery disc, which saves a complete backup on CD or DVD. If your system crashes and you have to replace your hard drive, booting from a recovery disc lets you restore your system information and data to the new hard drive.
-
A startup disc, which restores your computer from an image file. Use a startup disc if DriveClone is not installed on your computer, but you want to restore from a saved image. The startup disc will boot to a DriveClone pre-OS screen. You’ll be able to browse local drives or network shares for your backup image and restore your computer.
“What’s the difference between a clone and a backup image?”
A clone copies the complete contents of a hard drive or partition to another hard drive or partition, on-the-fly, usually overwriting all data in the destination drive. DriveClone 3 can clone a hard drive within Windows.
A backup image stores a complete backup of a hard drive or partition as a compressed image file (or a set of image files) which can coexist with other files on the destination drive. This image file can later be restored to the original source drive or to a new destination drive. The new drive should be of the same size or larger than the original source drive.
“I have a large hard drive with an installed operating system and lots of unused space. Can DriveClone clone my system to a smaller drive?”
No. DriveClone can’t clone a drive or partition to a smaller drive or partition. You would need to use third party software to resize the partition you intend to clone so that the source drive is equal to or smaller in size than the destination drive.
Compatibility & Support
“I get an ‘Out of Memory’ or ‘Insufficient Memory’ error when I perform incremental complete backups. How do I resolve this error?”
This is due to a bug in DriveClone 3. It will be fixed in a future release, and has already been resolved in DriveClone 3.5 Pro.
“What RAID controllers does DriveClone 3 support?”
Please view our list of supported RAID controllers.
“I can’t create a working set of CD-DVD images in DriveClone. What could be causing the problem?”
Be sure to activate the Image Integrity Check option when you create your backup. The process will launch after each disc is burned. If you’re using a notebook or a CD-DVD drive that does not automatically reload the disc, you’ll need to push the disc tray back in to enable the image integrity check. Once the image integrity check is complete, you may be prompted to insert another disc.
If you continue to experience issues with your backup CD-DVD sets, please contact FarStone Technical Support.
“Can DriveClone image or clone a Linux operating system or Linux-based partition?”
Yes, but DriveClone does not support an installation on a Linux-based operating system. You would need to install DriveClone on a computer running a supported Windows operating system, then attach the hard drive with the Linux operating system or partition as a secondary / slave hard drive. At that point, you can clone or image the Linux-based drive.
“Is DriveClone 3 compatible with Windows 2003 Server or other server operating systems?”
No, you cannot install DriveClone 3 on a server operating system. With a computer running a desktop operating system, you can, however, install and configure a hard drive containing a server operating system as a secondary / slave hard drive to image a server’s hard drive. To learn more about DriveClone Server, please visit the DriveClone Server product page.
More Information
The DriveClone User Guide has an extensive list of frequently asked questions, and well as product information that may help with any issue you’re experiencing. For any questions not covered here, please refer to the DriveClone product manual.
